Welcome

Welcome to Gail’s Yarnworks. Thank you for visiting my shop. Here you will find unique and unusual wearable art. The types of techniques used are free-form knitting and crochet. Everything you find here is one of a kind and handmade by me in my studio in Alger, Washington. I hope that you will find something perfect for yourself or that special someone!

For additional information, please visit my profile through the shop owner’s link. If you have any further questions, please feel free to send me a message.

Payments

This shop accepts all major credit cards as well as PayPal payments. Don't have a PayPal account? You can follow instructions at the cart on how to use this PayPal service even if you don't have a PayPal account:

Shipping

All attempts will be made to ship your item(s) to you as soon as possible. Shipment will take place within 1- 3 days of receiving payment, unless otherwise noted in the shipping information associated with the item.

All shipments will be sent to the address listed in the Etsy transaction, unless other arrangements have been communicated.

US Shipments:
All domestic shipments will be sent via USPS First Class Mail with USPS Tracking. Expedited shipping via Priority Mail shipping is available for an extra fee. If you wish to have your shipment insured, let me know and I will also let you know what the additional charges will be, before shipping. Please send me a message to inquire about these options.

International Shipments:
All International shipments will be sent via USPS First Class International Service according to the USPS guidelines and restrictions. Typical delivery time is 2-3 weeks, however, it may take up to 6 weeks for the package to be delivered. The buyer is responsible for any import duties, taxes, or custom fees.

This shop is not responsible for lost or damaged packages. If you wish to insure your package, please let me know. All domestic shipments will have an associated tracking number.

Refunds

The goal of this shop is to provide products and services that meet the customer's expectations. I want you to be happy with your purchase and your interactions with this shop. Please take the time to read the description of each item very carefully (specifically, measurements, colors, and materials used and feel free to ask questions prior to submitting your order. This may save you the trouble of needing to ship an item back if it not what you expected.

-If you are not completely satisfied with your purchase, you may return any item
except, custom orders.
-You must notify me with in 14 days of receiving the item that you will return it.
-I will quickly email you a return authorization number, which you will enclose
with the product.
-I will expect you to ship the item back to me, with start return ship within 10 days.

In case there is a return for any reason except damage, the item must be returned in the same condition and unworn, as it was received.

-Return shipping charges are paid by you and are non-refundable.
-Your refund will be issued within 5 days of receipt and I will notify you of refund
so that you can check it with your records.

Additional

All my products are original and proprietary designs and are not to be duplicated. I do not duplicate my pieces as they are all organic, original designs. I may do somewhat similar designs and in different colors, material and embellishments. All my products have a “Gail’s Yarnworks hand-written tag.

I wrap your parcel in a neutral color envelope or box, containing care and cleaning information, as well as my contact details. Together with the item purchased, you will get a small gift-surprise – a handmade element, in appreciation for your purchase. I love it when my customers smile!

And thanks again for stopping by! Gail Coleman

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